How do I know if an insurance agent is genuine?
Before purchasing an insurance policy, it is important to confirm that the person advising you is a genuine insurance agent. Verifying an agent's identity and registration details helps protect you from fraud, unauthorized intermediaries, and potentially invalid insurance arrangements.
Here are some steps you can take to verify an insurance agent:
- Check the Agent's Registration Details
Ask the agent for their official registration details, including their registration number or code. Use the relevant official verification channels to confirm their status and the insurer or insurance intermediary they are associated with.
- Confirm Their Insurance Company
Ask which insurance company the agent represents. Contact the company through its official website, customer service contacts, or branch offices to confirm the agent's affiliation.
- Verify Through BimaLight
BimaLight aims to make it easier for people in Kenya to find insurance agents and check their authenticity using available registration details. Visit BimaLight and use the agent verification feature to check the agent's details, where the relevant information is available. You can also explore the agent directory to find an insurance professional to assist you.
- Be Careful When Making Payments
Avoid sending insurance premiums to personal accounts without confirming that the payment method is officially authorized. Where possible, pay through the insurer's approved payment channels and request official documentation confirming your payment and cover.
- Confirm Your Insurance Documents
After purchasing a policy, verify the policy documents or insurance certificate with the issuing insurer. Do not rely solely on screenshots, messages, or documents supplied by an agent without independent confirmation.
At BimaLight, our goal is to make finding and verifying insurance agents easier, helping you take the first step towards a more confident insurance decision.
BimaLight — Find an agent. Verify with confidence.